Return Policy
General Policy
Like most specialty magic retailers, all sales on Dreamlandmagic.com are final. We do not offer refunds or exchanges for purchased items, including instant magic downloads. The value of a magic trick lies in its secret, and as such, returns are not permitted except under specific circumstances outlined below.
Defective or Damaged Items
We will replace items that arrive defective or are damaged during shipping at no additional cost to you. This does not include items broken or lost by customers after delivery. To request a replacement:
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- Contact us within 30 days of receiving your order.
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- Obtain a Return Merchandise Authorization (RMA) number from us prior to returning the item.
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- Include the RMA number clearly on the front of the return package.
Packages returned without an RMA number will be refused or returned to the sender. Once we receive an approved return, a replacement will be shipped promptly. Some items do not need to be returned if defective. Pictures of the defective item can be used.
Magic tricks are different than most other items. Most good magic tricks have simple secrets that make them work. Most of the value of a magic trick is in knowing the secret behind the trick. Once the secret is known that knowledge cannot be erased from your memory. All of the tricks on this site have been tested in front of real audiences. And each trick will fool people.