Like most other magic shops we do not allow any of our items to be returned for a refund or exchanged for another trick. All sales are final. We will replace defective items or items that were damaged in transit. We will not replace items broken or lost by customers. If you received an item that was broken in shipment or defective you must contact us within 24 hours. Once an order is received and opened there are no returns unless defective. All returns must have an RMA #. If we receive a package without the RMA # on the front it will be refused or returned. We do not provide prepaid return shipping labels. Once an RMA # is received we will give the address for the return. If an order is refused or undeliverable as addressed: Any order returned to Dreamlandmagic because of an incorrect address given by customer will be refunded less all actual shipping costs and a 15% restocking fee provided the order is returned by the carrier. Any returns not outlined above require a 15% restocking fee plus the original amount to ship. We do not accept any returns on Flash Paper items as they require special shipping. Magic tricks are different than most other items. Most good magic tricks have simple secrets that make them work. Most of the value of a magic trick is in knowing the secret behind the trick. Once the secret is known that knowledge cannot be erased from your memory. All of the tricks on this site have been tested in front of real audiences. And each trick will fool people. Each trick must be practiced even if simple. If you are very impatient we would not recommend magic as a hobby.